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Visiting Tips

If you have questions about accessibility or would like to request specific accommodations, please email or ask a staff member at the ticketing desk.

Before your visit, please review the High’s COVID Guidelines.

Please, take photos!

Non-flash photography is encouraged in the High’s permanent collection galleries, following the guidelines below.

Photography Guidelines:

  • Photography of special exhibitions or works on loan to the Museum is sometimes prohibited by lenders. Look for photo policies posted in special exhibition galleries.
  • Take non-flash photos for personal use only. Photos may not be sold, published, or used to promote any outside product or service.
  • Use hand-held cameras, cell phones, and tablets with the flash turned off. Tripods, lights, selfie-sticks, and other camera accessories are not permitted.
  • Remain behind stanchions and maintain a safe, non-touching distance from all artwork, cases, platforms, and pedestals.
  • Please respect other visitors enjoying the galleries.

Professional photography and filming requests may be submitted by completing this Request Form or by visiting the High’s online Press Room.

Sketching is welcome.

Sketching is encouraged in the High’s permanent collection galleries and select special exhibitions. You may write notes or sketch in the galleries using only dry media, such as pencils and crayons. Pencils are provided in wall holders near the Wieland Lobby elevators and Stent Lower Level elevators. Please refrain from leaning against walls or glass cases while sketching.

Re-entry is permitted.

You may exit the Museum and return later in the day. Simply retain your electronic or printed ticket to present upon re-entry. Tickets are valid from the printed entrance time through the end of operating hours on the day of your visit.

Nursing at the Museum.

Breastfeeding is permitted in any public location in the Museum, including all galleries. Please note, the nursing room is not currently available to minimize the spread of COVID-19.

Coat check is free.

Coat check is located in the Wieland Lobby and provided free of charge. The High requires visitors to check large backpacks, umbrellas, and other bulky items. In order to reduce the spread of COVID-19, the coat check will be closed. Please plan ahead as visitors will not be permitted to bring large umbrellas, large bags or luggage inside the Museum.

The galleries do tend to run cold for the protection of the artwork, so please dress accordingly.

Strollers are OK!

Baby strollers are permitted in the permanent collection galleries. Wagons and large jogging strollers are not permitted.The use of strollers may be restricted in special exhibition galleries due to certain loan restrictions and high visitor volume in these areas. Please note, the Museum is not making free strollers available at this time to minimize the spread of COVID-19.

Accessibility Assistance

Manual wheelchairs and strollers are available for free use on a first-come, first-served basis. To check out a wheelchair or stroller, please leave your ID at the Wieland Lobby coat check. At this time, the Museum will not make strollers and wheelchairs available due to COVID-19.

Need a restroom?

Restrooms are located on all floors of the Wieland Pavilion, all floors of the Anne Cox Chambers Wing, and on the Lobby and Lower Levels of the Stent Family Wing. All restrooms include an accessible stall, baby-changing facilities, and nearby drinking fountains. Separate single-stall restrooms (family-friendly and gender-neutral) are available in all restroom locations except on the Stent Lobby Level.

No food or drink in the galleries.

Food and drink are not permitted in the Museum’s galleries or in the Hill Auditorium, with the exception of breastfeeding, medically necessary supplies, and baby bottles administered by caregivers.

Dining Options

There are limited dining options available on campus. CJ’s Café in the Taylor Lobby provides salads, sandwiches, light snacks, baked goods, and beverages for purchase Tuesday–Sunday, 12 noon until 5 p.m. Learn more about dining at the High.

Don’t touch the art.

It is prohibited to touch any artwork in the galleries. Many pieces are very fragile, and even a fingertip can leave a damaging oil residue on a painting, sculpture, or object.

The High is a smoke-free environment.

The High Museum of Art, the Sifly Piazza, and The Woodruff Arts Center are smoke-free. Designated smoking areas are provided around the perimeter of the Arts Center, and we ask that you limit your smoking to these areas.

Leave weapons at home.

For the safety of our guests and employees, The Woodruff Arts Center prohibits the possession of weapons of any kind on the Arts Center’s property, including the Sifly and Callaway plazas, and at events sponsored by the Arts Center, unless such possession or use is a requirement of the job (e.g., law enforcement). Weapons include firearms, explosives, knives, and other objects that in the opinion of The Woodruff Arts Center might cause harm.